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Privacy Policy

How VelixSoft collects, uses, and protects personal information across direct communication channels and website interactions.

Last updated: September 23, 2026

Information we collect

We collect information you choose to share when contacting us via email, WhatsApp, Telegram, or Discord. This includes your name, contact handle, platform version, project requirements, and purchase details.

How we use your information

Your details are used strictly to answer inquiries, verify platform compatibility, deliver purchased files, provide technical support, and maintain sales records.

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Cookies and analytics

We use Vercel Web Analytics to understand page visits and referral sources. Before analytics URLs are sent, non-campaign query parameters and fragments are removed; only utm_source, utm_medium, and utm_campaign are retained for attribution. Vercel says Web Analytics does not use third-party cookies and discards its request-derived visitor hash after 24 hours.

Vercel Web Analytics reports page visits and referral sources on this site. The WhatsApp and Telegram links are not tracked as click events, so these reports do not show whether a visitor sent a message or completed a purchase.

We do not use third-party advertising trackers.

Third-party communication platforms

When you reach out through external channels like WhatsApp, Telegram, or Discord, your communications are also governed by the privacy policies of those respective platforms.

Data retention and security

We keep inquiry and order details only as long as needed for ongoing support, accounting, and legal compliance. Access to client data is strictly restricted to essential team members.

Your rights and choices

You may request access to, updates for, or deletion of your contact records at any time by messaging us. Transaction details required for tax or accounting laws will be retained as legally required.